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Terms of Use

1. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH INCLOSED INC, LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

2.Order Acceptance and Cancellation.

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole and absolute discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

3. Prices and Payment Terms.

All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be sent out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes, or charges for shipping and handling, if applicable. All such taxes and other charges will be itemized on the payment page of the Website and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences, in our sole and absolute discretion.

4. Shipping

We will arrange for shipment of the products to you if you are located in the United States. We do not guarantee specific delivery dates, but rather provide general ranges for when delivery is likely to occur as set forth in the FAQ’s. You will pay all shipping, handling, and processing charges specified during the ordering process.

WE DO NOT CURRENTLY OFFER SHIPPING OUTSIDE OF THE UNITED STATES.

You are responsible for providing us with correct and accurate addresses and full names of your intended recipients when entering shipping information on or through the Site. In the event that you provide us with incorrect or inaccurate addresses for you intended recipients, commercially reasonable efforts will be made to correct such incorrect or inaccurate information PRIOR TO SHIPMENT if you notify us via e-mail and provide us with both your order number and the modification you would like to recipient’s name and/or address. As previously stated, if the item has already shipped, we will not be responsible for lost or returned packages. If the item has shipped and you would like to make changes to the recipient and/or their address, you must contact the shipping company, USPS.

In the event items are returned to our facility, you will be charged $7 for us to re-ship such items to the correct address. In the event that a package(s) is not sent back to our facility and is lost, we will ship a new package (subject in all cases to item availability and cost) to the correct address at fifty percent (50%) of cost.

Returns and Refunds.

(a) ALL SALES ARE FINAL. WE DO NOT OFFER RETURNS REFUNDS, OR EXCHANGES ON ANY PRODUCTS DESIGNATED ON THIS SITE.

(b) We make every effort to ensure that each box is packaged correctly; however, in the event a product in a box is either missing or broken please reach out to us immediately e-mail to: orders@charmlet.co and we will either re-ship the item (if such item is still in stock) or refund the cost of the missing and/or damaged item. 

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